Early in my career, I was introduced to “Continuous Improvement Process” concepts while at Exxon.  I’m a firm believer in CIP, which necessitates an element of curiosity.  Curiosity leads to learning and development, both personally, and as a team.  In a team environment, making the case for a CIP initiative is fundamental to success.  As a leader, I listened to personnel who desired a structured means of advancing in the organization.  Together, we put together a comprehensive development program for all field operations personnel with a clear line of site to achievement and advancement resulting in measurable improvements in employee satisfaction and operational performance.